Forum Discussion
John Twohig
Feb 23, 2023Iron Contributor
Attack Simulation goes to Junk Folder
I tried a test simulation that only went to me. However, it went to my junk folder. I didn't see anything in the Attack Simulation documentation about whitelisting and assumed that, since it is a...
John Twohig
Apr 10, 2023Iron Contributor
I finally found out what was happening. When the simulation emails went to the inbox our third-party product was immediately moving them to junk. I couldn't find it because we have two products and I was looking at the wrong one.
I was able to have the product ignore the simulations in spam checking and now they stay in users' mailboxes.
I was able to have the product ignore the simulations in spam checking and now they stay in users' mailboxes.