Forum Discussion
Attack Simulation goes to Junk Folder
I tried a test simulation that only went to me. However, it went to my junk folder. I didn't see anything in the Attack Simulation documentation about whitelisting and assumed that, since it is a...
That is useful to know that it goes directly to the mailbox. I was wondering why I couldn't see the message using message trace.
I am sure I saw it briefly flash in my inbox then I wondered where it went until I found it in Junk. I am using Outlook on the web, the sender isn't blocked, and I don't have any rules that would send it to junk.
We do use Trend Apex one on our mailboxes, but I can't find anywhere where it would send anything to junk.
Is there an audit log or somewhere I could look to see what moved it from inbox to junk?
Bear in mind third-party tools can also include things like apps on additional platforms such as a smartphone that also have the right to read your mailbox and make anti-spam decisions.
If the problem was at the Exchange Online end then I would say try an extended message trace, but for the reason mentioned I don't think it will show anything. I find the audit tool to be fairly useless out-of-the box for our licence level.
If the problem was at the Exchange Online end then I would say try an extended message trace, but for the reason mentioned I don't think it will show anything. I find the audit tool to be fairly useless out-of-the box for our licence level.