Forum Discussion
Connection error in App Connectors
Hi There,
I'm trying to setup a Conditional Access App control policy in my tenant using MCAS and I'm unable to do so because I'm constantly receiving this connection error ( see screenshot below) for Microsoft 365. I'm not sure what I'm doing wrong and what's wrong with my tenant but I'm unable to get rid of this error. Any help would be highly appreciated.
I have a Microsoft 365 E5 license in my tenant and all the users have been given the same license.
Because of this error I'm not able to onboard the Microsoft 365 app to Conditional Access App control and hence when I got to the policy management to create an access policy or session policy I end up getting the below mentioned error.
3 Replies
- Yoann_David_Mallet
Microsoft
Hi!
It appears you haven't yet configured a conditional access policy in Entra ID, to redirect the proper apps you're trying to use through Conditional Access App Control to Defender for Cloud Apps.
Detailed steps on how to do that are available in our doc: https://learn.microsoft.com/en-us/defender-cloud-apps/proxy-intro-aad- I did that too but still no luck.
- Yoann_David_MalletI would recommend confirming in the Entra ID conditional access logs that the policy does apply, and if you still get no results, please open a support case with Microsoft.
