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kan0219's avatar
kan0219
Copper Contributor
Oct 23, 2024

The device OS version displayed in the Microsoft Defender portal is incorrect.

The device has been updated to Windows 10, but after a week, it still shows Windows 7 in the Microsoft Defender portal. I have already used the "Report device inaccuracy" feature, but it still shows as Windows 7.

What could be the possible reasons for the incorrect device information detected on the portal?

Is it related to the on boarding of MDE?

  • am1357's avatar
    am1357
    Brass Contributor
    Oct 23, 2024
    Hm, onboarding a Windows 7 machine to MDE was a more involved operation (using Microsoft Monitoring Agent). An in-place upgrade to Windows 10 might cause some troubles too. If the device is still onboarded (when did it last check-in to Defender XDR?), I'd offboard it and then onboard it again using the usual options (GPO, Intune).

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