Forum Discussion
Marc_Laf
Aug 29, 2023Iron Contributor
Create and Manage Device Groups area is missing from my tenant
I tried following along with the documentation https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/machine-groups?view=o365-worldwide#create-a-device-group but I do not have a Permissions section (let alone Device Groups) under the Endpoint settings. Here is what the setting is supposed to look like
And this is what my tenant looks like.
I initially thought there was a problem with the documentation but after I submitted feedback they said there might be something wrong with the tenant. I just wanted to check with other users to see if they are seeing things properly or if others see the same as what I do. The doc reply said I should open a support ticket however this always redirects us to our reseller who for the lack of better words, are totally incompetent, and I'm unable to open tickets with MS directly. Would rather not waste my time.
Regarding licenses, we have Business Premium.
Am I just looking in the wrong spot or is something going on with our tenant?
- i think your license is not covering what are you looking for , i suggest you to open a ticket with MS security team to check your tenant and your license requirements
- itsivaji8Copper Contributor
Device group creations is supported only in Defender for Endpoint plan 1 and 2
Create and manage device groups in Microsoft Defender for Endpoint - Microsoft Defender for Endpoint | Microsoft Learn Look like your user doesn't not have access to the permissions blade because the roles and device groups sections are not showing up in the portal , what is your current permissions ?
- Marc_LafIron ContributorThis is with a Global Admin account.
- can you check the license blade, do you have plan 1 or plan 2 in place for the users ?