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Arulkumaran's avatar
Arulkumaran
Copper Contributor
Aug 17, 2026

Microsoft Graph -admin -exchange

Since 11 August we have been seeing incomplete responses from the mailbox item delta operation in Microsoft Graph. The request returns a 200 but the body is cut short and cannot be parsed. A folder with no items responds normally, but as soon as one item is present the response breaks. It behaves the same way in Postman as in our own client. Has anyone else run into this recently? Happy to share more detail.

1 Reply

  • A 200 response whose JSON ends prematurely is not a valid message-delta result, and reproducing it in Postman makes an application parser defect unlikely. Preserve the last complete delta state instead of advancing it. Capture the response headers and body, especially request-id, Date, and client-request-id. Retry the same failing request with Prefer: odata.maxpagesize=1 and a minimal $select such as id; if it succeeds, increase the page size or selected fields until the failure returns. Follow every returned @odata.nextLink or @odata.deltaLink exactly without editing its token. Test one affected and one unaffected folder and record the mailbox, folder ID, UTC time, and whether v1.0 and Graph Explorer reproduce the truncation. Check Microsoft 365 service health. There is no safe client-side way to parse incomplete JSON, so use bounded retries without advancing state, then open Microsoft support with the captured request identifiers and minimal reproduction if it persists.