Forum Discussion
MicrosoftUse Groups in the Outlook mobile app; Outlook Groups app is retiring
In our opinion, this is a very bad idea. First of all: The Outlook App is forbidden here at our site for security reasons. This is a management decision. We might be able to undo them, but it'll take a few months. And in the meantime? And there is another problem. Mail and calendar are natively connected directly to the smartphone. For mail, calendar and people we don't need the Outlook App. So notifications for appointments and mails are completely disabled. 400 users are affected.
How does this now work with notifications for new group mails that are not followed in the Inbox? Some of us are in up to 30 groups, but only have notification enabled for 4 or 5 groups.
And what about mobile data consumption? All users have limited plans. But due to the interlocking with mails and appointments, all appointment invitations and all (partly very long) mails are loaded twice (once for the native mail client and once for the Outlook app), or how does it work? Please reconsider the decision. It is not customer friendly.
- Hi Robert, It will be great to understand your concerns with respect to security for Outlook apps. On the notification front, we are working on a feature where you can favorite your top groups and get quick access to content in them. We also have a plan to enable notifications for your favorite folders and groups so you can get notified on what matters to you.
Thanks,
Krish Do these questions ever get a response or a comment? I follow these threads waiting for some advice or enlightenment but nothing :-(
- Doubt it, decision's been made unfortunately, and I suppose we are just the vocal minority that found lots of value in it.
The mobile experience for Groups (when you exclude the Groups app) is absolutely frustrating at best.
None of the current ways things work I would describe are "user friendly". The number one compliant for everything Microsoft in our organization is going to too many places to find content. This sets us back years of progress and we are right back to the same complaints.
My only hope is Teams takes off in the organization, and we can use that as a buffer for the frustration. Teams can be complicated to end users, whereas Groups had a simple no-nonsense concept. Here are your tools, here is where you go to get them.- Hi Brent, I would love to get on a call with you to talk about our investments on these fronts
1. Better access to groups that matter to you
2. Access to groups shared resources
We are making a ton of investments on these two for Outlook mobile so that the groups experiences shines through. Please send me an email so we can figure out the times that we can talk.
Thanks,
Krish
