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Kerry Riddle's avatar
Kerry Riddle
Copper Contributor
Sep 17, 2016

Unread Emails in Office 365 Groups

How are un-read items managed in the new 356 groups in Outlook?

We get a little Blue triangle in the upper left corner of the message header.

It seems to eventually go away but does so independently of whether the message was actually read.

Please descibe what the process is here so we can explain it to others.

  • SanthoshB1's avatar
    SanthoshB1
    Bronze Contributor
    Not possible to keep an email as unread from outlook. When you read a single email from the group it marks all emails in the group as read and the triangle disappears. This same behaviour applies to groups from OWA.
    • Marc Roussel's avatar
      Marc Roussel
      Brass Contributor

      For me the little triangle doesn't go away after reading even if I double click to open in a full window

      • jmalchose's avatar
        jmalchose
        Copper Contributor

        Marc Roussel  mine is the same but it's always the most recently email that won't show up as read.  Once I get a new email, that's the one that stays "unread".

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