Forum Discussion
Unable to create an Office 365 Group in Admin Center
According to the artricle article below I should be able to create an Office 365 from the Admin Center, but that option is not appearing for me even though I am a global admin. I only see the usual options of "Distribution List", "Mail-enabled security group" and "Security group".
Am I missing something or is this a new feature that is not completely rolled out yet?
Create an Office 365 group in the admin center
https://support.office.com/en-us/article/Create-an-Office-365-Group-in-the-admin-center-74a1ef8b-3844-4d08-9980-9f8f7a36000f?ui=en-US&rs=en-US&ad=US
We do have Group creation restricted to only certain users but I thought that restriction did not apply to a Global Admin and certainly not if I am in the Admin Center.
Thanks, Bruce...
6 Replies
The article I mentioned had a link to email the documentation team about the article and as a result they updated the doc to include the following requirements.
What you need to know about creating groups in the admin center
You need Office 365 global admin permissions.
You need an Exchange Online license at minimum (for example, if you don't have an Office 365 business license).
Office 365 Groups must be enabled for your account. It is by default, but some organizations disable it.
You can't be a delegated admin (for example, a consultant who is an admin on behalf of).
If you create a security group to manage who can create Office 365 groups, the global admin does not need to be a member. They will still be able to create groups from the admin center. However, they won't be able to create groups from the apps (such as Planner, Outlook).
Thanks, Bruce...
really interesting,
does this mean that the global admin needs to have at least an Exchange Online "subscription" in order to create O365 Groups via the Portal?
To be honest, i don't want to pay licenses for global admins (dedicated system accounts in my environment)
without having a subscription assigned, i don't see the Office 365 Group Type (porta)
really interesting
The ability to create Office 365 Groups from the Office 365 Admin centre seems to have gone - it can still be done via the Exchange Online console.
Hope this helps anyone else that comes across this and spent too much time troubleshooting :)
Edit: It came back several days later, there was a back-end change that made the setting disappear globally for a while.
- it does apply to global admins as well, you need to make sure you are in that group. My colleague, also a global admin couldn't until she was added to our group creation group
- Agree with Brent if Global Admin is not in the Group of users allowed to created Groups, he/she is not going to be able to create Groups
