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Bruce Weatherford's avatar
Bruce Weatherford
Brass Contributor
Mar 21, 2017

Unable to create an Office 365 Group in Admin Center

According to the artricle article below I should be able to create an Office 365 from the Admin Center, but that option is not appearing for me even though I am a global admin.  I only see the usual ...
Office 365 Groups
Bruce Weatherford's avatar
Bruce Weatherford
Brass Contributor
Apr 07, 2017

The article I mentioned had a link to email the documentation team about the article and as a result they updated the doc to include the following requirements.

 

What you need to know about creating groups in the admin center

  • You need Office 365 global admin permissions.

  • You need an Exchange Online license at minimum (for example, if you don't have an Office 365 business license).

  • Office 365 Groups must be enabled for your account. It is by default, but some organizations disable it.

  • You can't be a delegated admin (for example, a consultant who is an admin on behalf of).

  • If you create a security group to manage who can create Office 365 groups, the global admin does not need to be a member. They will still be able to create groups from the admin center. However, they won't be able to create groups from the apps (such as Planner, Outlook).

 

Thanks, Bruce...

Adam Fowler's avatar
Adam Fowler
Iron Contributor
Feb 14, 2018

The ability to create Office 365 Groups from the Office 365 Admin centre seems to have gone - it can still be done via the Exchange Online console.

 

Hope this helps anyone else that comes across this and spent too much time troubleshooting :)

 

Edit: It came back several days later, there was a back-end change that made the setting disappear globally for a while.

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