Forum Discussion
Unable to Change the look and feel for Office 365 groups site, stuck on the status "working on it"
I too have the same issue for "modern" team sites. It just sits there spinning on "Working on it..." for a very long time. What's strange is I was able to "change the look" about a month or two back. It was slow and it didn't feel quite right, taking perhaps 1-2 mins to "try" before allowing me to apply, but it worked.
My reading suggests the PnP Provisioning Engine may be needed to change themes for modern team sites:
https://msdn.microsoft.com/en-us/pnp_articles/modern-experience-customizations-customize-sites
The provided powershell script didn't work for me either, I get the error "the operation has timed out". This too is a known issue, with one of the contributors of the former pnp article above commenting:
"This is unfortunately known issue around theme apply process with modern sites"
Reference: https://github.com/SharePoint/PnP/issues/1622
It appears to be an issue with multiple language selections for the tenant, i had to tweak with language/ regional settings for the tenant/ site ; appears to work for some sites; though still not stable.
- Silvain MakAug 03, 2017Copper Contributor
I'm having the same issue.
For subsites under my Group site the Change the look --> Try it out is stuck on "Working on it".
I've tried the alternate language hack (nothing was checked here anyhow).
Nothing seems to work.
I can change the look on my Group Site, but not under newly created subsites. Any ideas?
What would my next step be?
- François OnclinOct 27, 2017Copper Contributor
Hello,
Did you find a solution to this problem ? I have exactly the same issue : I can change the look on my Group Site, but not under any subsites...
I just have "Français" as default language (note that in the Group Site, it's "French", not "Français") and nothing is check in "other languages".
Thank you- DeletedOct 27, 2017
No, I'm afraid I have not been able to resolve this yet.