Forum Discussion

Shilpa Ranganathan's avatar
Jan 26, 2017

Send-as and Send-on-behalf of for groups in Outlook

We are excited to announce the ‘Send-as’ and Send-on-behalf of feature for groups in Outlook, which brings you one step closer to turning your email into a great customer support solution.

With the new ‘Send as’ and ‘Send on behalf of’ feature, members of the group can respond to conversations using the shared identity of the Group instead of their individual personal identity – without losing the personal, individual touch. Because sometimes, that’s just what you need.

 

In June 2016, we announced the 'send as' capability using PowerShell. With this update, IT Admins can now configure 'send as' and send-on-behalf-of permissions for groups in Outlook using the Exchange Admin Center. In addition, Office 365 Group members who have been granted send-as or send-on-behalf-of permissions, can send email as or on-behalf-of the group from within the group space in Outlook.

 

Sound like what your business needs? Learn how to turn it on:

https://blogs.technet.microsoft.com/exchange/2017/01/24/send-as-and-send-on-behalf-of-for-groups-in-outlook/

 

  • Brent Ellis's avatar
    Brent Ellis
    Silver Contributor
    I think I am interpreting this correctly, but you can only assign to individual specific people (kinda like shared mailboxes today).

    You can't assign Send As, or Send On Behalf Of to the entire Group membership and have it update automatically if the Group changes?
    • Agree with Brent, this is the same kind of delegation we already had for shared mailboxes and any other inbox type in theory...so you have to choose the individuals you want to grant permissions to
  • awesome lots of people were waiting for this.

Resources