Forum Discussion
Restore deleted conversation in an Office 365 Group
Yeah, we've been trying to get the Group folks to realize that exposing some additional folders for Groups is a must... Anyway, to answer your question, yes, it is possible, but you have to resort to some workarounds. The easier one is to open the Group mailbox via the OWA "add shared folder" functionality - it will expose all the Group folders and you will be able to drag/drop or move the conversation out of Deleted items.
Another method is to do it via tools such as the EWSEditor: https://blogs.technet.microsoft.com/exovoice/2017/04/26/recover-deleted-items-from-a-group-mailbox-in-office-365/
Pinging TonyRedmond just to say "I told you so" :)
Yeah, we've been trying to get the Group folks to realize that exposing some additional folders for Groups is a must... Anyway, to answer your question, yes, it is possible, but you have to resort to some workarounds. The easier one is to open the Group mailbox via the OWA "add shared folder" functionality - it will expose all the Group folders and you will be able to drag/drop or move the conversation out of Deleted items.
Another method is to do it via tools such as the EWSEditor: https://blogs.technet.microsoft.com/exovoice/2017/04/26/recover-deleted-items-from-a-group-mailbox-in-office-365/
Pinging TonyRedmond just to say "I told you so" :)
Interestingly, I deleted the message yesterday using my Outlook client but there is nothing in the OWA Deleted Items folder or in the Recover Deleted Items of the shared mailbox. Any ideas?
Shared mailboxes are different from Groups, which one are you talking about here? You can check the "recover deleted items" container and in general follow the recovery process outlined here: https://msdn.microsoft.com/en-us/library/hh125820(v=exchsrvcs.149).aspx
Sorry, perhaps just a mix up in terms. I'm referring to the mailbox associated with the Office 365 group. This message was in the inbox of the Office 365 Group and I cannot find when following the instruction for adding shared folder in OWA. The Group is new so there is no issue with quotas so it stands to reason that it should be in the Deleted Items folder. In fact I deleted a second item from the inbox and it too is not in the Deleted Items folder. I must be looking in the wrong place...
Just getting frustrated with this....... I deleted several messages in an O365 group and cannot find anyway to restore them. Although when I look at the group mailbox statistics, I can see that the deleted item count goes up so the deleted messages are getting logged somewhere. I have gone through adding the mailbox as a shared folder in OWA but the deleted items folder shows up as empty. Anyone have any idea how to restore these please?
