Forum Discussion
Restore deleted conversation in an Office 365 Group
Yeah, we've been trying to get the Group folks to realize that exposing some additional folders for Groups is a must... Anyway, to answer your question, yes, it is possible, but you have to resort to some workarounds. The easier one is to open the Group mailbox via the OWA "add shared folder" functionality - it will expose all the Group folders and you will be able to drag/drop or move the conversation out of Deleted items.
Another method is to do it via tools such as the EWSEditor: https://blogs.technet.microsoft.com/exovoice/2017/04/26/recover-deleted-items-from-a-group-mailbox-in-office-365/
Pinging TonyRedmond just to say "I told you so" :)
Yeah, we've been trying to get the Group folks to realize that exposing some additional folders for Groups is a must... Anyway, to answer your question, yes, it is possible, but you have to resort to some workarounds. The easier one is to open the Group mailbox via the OWA "add shared folder" functionality - it will expose all the Group folders and you will be able to drag/drop or move the conversation out of Deleted items.
Another method is to do it via tools such as the EWSEditor: https://blogs.technet.microsoft.com/exovoice/2017/04/26/recover-deleted-items-from-a-group-mailbox-in-office-365/
Pinging TonyRedmond just to say "I told you so" :)
I understand this conversation is five years old.
This works for me when I right-click on OWA > Folders and add a shared folder for an Outlook group I am a member of. I am then able to see the Recycle Bin. So, thanks for this advice!
I cannot add a Teams group shared folder using this method. I understand Teams groups are (now) hidden from the GAL and the group calendar is disabled (either or both can be enabled with Power Shell). So, how to expose the Recycle Bin for a Teams group mailbox?
I see the link from the https://learn.microsoft.com/en-us/archive/blogs/exovoice/recover-deleted-items-from-a-group-mailbox-in-office-365 no longer works.
I think the EWS method is no longer supported. What now? Thank you.
Interestingly, I deleted the message yesterday using my Outlook client but there is nothing in the OWA Deleted Items folder or in the Recover Deleted Items of the shared mailbox. Any ideas?
Shared mailboxes are different from Groups, which one are you talking about here? You can check the "recover deleted items" container and in general follow the recovery process outlined here: https://msdn.microsoft.com/en-us/library/hh125820(v=exchsrvcs.149).aspx
Sorry, perhaps just a mix up in terms. I'm referring to the mailbox associated with the Office 365 group. This message was in the inbox of the Office 365 Group and I cannot find when following the instruction for adding shared folder in OWA. The Group is new so there is no issue with quotas so it stands to reason that it should be in the Deleted Items folder. In fact I deleted a second item from the inbox and it too is not in the Deleted Items folder. I must be looking in the wrong place...
