Forum Discussion
Migrating Shared Mailbox to O365 Group?
- Nov 16, 2016
That's a no on all questions. If you are used to the way you dealt with messages in the shared mailbox, stick with it. If you want to add some group-based functinality, such as Planner, you will have to adapt to the conversation based style groups use, and forget about (sub)folders, rules, categories, etc.
IMO the confusion stems from the fact that virtually all MS advertising (and also many technical documents) about Groups says that every Group has an associated shared mailbox.
This is technically true, but unfortunately the standard features of the associated shared mailbox are not accessible: no folders, no sent mail, no contacts, etc.
In practice the only accessible part of the underlying shared mailbox is the inbox, which is used to implement the Group conversation space. (The calendar is accessible too, but in a peculiar way...)
Moreover, the concept of "subscribing" to the Group makes the shared mailbox act in practice as a Distribution List.
All this said, will the features of the shared mailbox associated with a Group be ever fully accessible? I am afraid not, because this would require to change drastically the present implementation of the Group conversation space.
Hence I am afraid that we will never have a migration path from Shared Mailboxes to Groups.
But of course I could very well be wrong... ;-)
- Jeff WilliamsFeb 15, 2017Iron Contributor
Agree, that added to the confussion. But I did find an easy way for it to work for me. Seeing as how I don't have subfolders and the like and only a handfull of shared mailboxes I think it will be a pretty good alternative.
You can mount an office 365 group as a shared folder. Then you can drag and drop from the shared mailbox (also mounted as a shared folder). It seems you can also drag subfolders, but they will not show up in the group UI and I can't speak to if this will persist so I wouldnt do that.