Forum Discussion
Migrating Shared Mailbox to O365 Group?
- Nov 16, 2016
That's a no on all questions. If you are used to the way you dealt with messages in the shared mailbox, stick with it. If you want to add some group-based functinality, such as Planner, you will have to adapt to the conversation based style groups use, and forget about (sub)folders, rules, categories, etc.
I am a little confused about the answers here. It seems to me the ,air function of office365 groups and shared mailboxes are the same.
That is a mailbox that can be accessible between multiple users. Okay groups don't support folders and rules. I don't currently have that in my shared mailbox, I have to believe there is some migration path from shared mailbox to office 365 groups.
- Feb 15, 2017The reality is that there is not such a migration path...for now Microsoft has only provided a way to migrate from distribution lists to Groups but not from Shared mailboxes to Groups. See this: https://support.office.com/en-us/article/Migrate-distribution-lists-to-Office-365-Groups-Admin-help-787d7a75-e201-46f3-a242-f698162ff09f?ui=en-US&rs=en-US&ad=US
- Salvatore BiscariFeb 15, 2017Silver Contributor
IMO the confusion stems from the fact that virtually all MS advertising (and also many technical documents) about Groups says that every Group has an associated shared mailbox.
This is technically true, but unfortunately the standard features of the associated shared mailbox are not accessible: no folders, no sent mail, no contacts, etc.
In practice the only accessible part of the underlying shared mailbox is the inbox, which is used to implement the Group conversation space. (The calendar is accessible too, but in a peculiar way...)
Moreover, the concept of "subscribing" to the Group makes the shared mailbox act in practice as a Distribution List.
All this said, will the features of the shared mailbox associated with a Group be ever fully accessible? I am afraid not, because this would require to change drastically the present implementation of the Group conversation space.
Hence I am afraid that we will never have a migration path from Shared Mailboxes to Groups.
But of course I could very well be wrong... ;-)
- Jeff WilliamsFeb 15, 2017Iron Contributor
Agree, that added to the confussion. But I did find an easy way for it to work for me. Seeing as how I don't have subfolders and the like and only a handfull of shared mailboxes I think it will be a pretty good alternative.
You can mount an office 365 group as a shared folder. Then you can drag and drop from the shared mailbox (also mounted as a shared folder). It seems you can also drag subfolders, but they will not show up in the group UI and I can't speak to if this will persist so I wouldnt do that.
- Brent EllisFeb 15, 2017Silver ContributorMicrosoft doesn't associate Groups with Shared Mailboxes. They only associate Groups with Distribution Lists. (their words) That is a big reason for the feature disparity.
- Jeff WilliamsFeb 15, 2017Iron Contributor
Distribution lists don't hold email though, and if you mount the shared mailbox as a folder it does have sent items etc. They don't work but under the hood it looks liek a shared folder.
- Jeff WilliamsFeb 15, 2017Iron Contributor
Understood, just a little crazy. I did find a good enough solution for me. Mount the group mailbox as a shared folder in OWA and then drag and drop. I have very little groups. And just simple mailbox, no subfolders, etc.
- ThomasRumbleOct 07, 2020Copper ContributorThis sounds like it could work for me. Could you briefly explain how you mounted the group mailbox as a shared folder?