Forum Discussion
Delphine Demanet
Jun 26, 2017Copper Contributor
Issue with group calendars deleting entries (past and futur)
Hi,
We use an Office 365 group to manage meeting with our clients. Today, I've noticed that all past and futur calendar events were no longer in the calendar.
Any idea of what happened?
Meeting requests still visible in the conversation tab and if I click on a meeting request and ask to show this meeting in the calendar, it goes to the calendar select the time scheduled but there is no entry.
There is no auto archive option selected.
How can I put all the entries back in the calendar?
Please can you advise?
Many thanks for your help!
- Maria Kang
Microsoft
Hi Delphine,
Could you provide us with more details so we can debug this issue?
- Which Outlook client are you seeing this issue? Outlook on the Web? Outlook 2016? On all clients?
- Are past and future events for all groups missing?
Thank you
-Maria- Delphine DemanetCopper Contributor
Hi Maria,
We are using Outlook 2016.
We have only 1 group and all meetings, past and futur, have disappeared.
It happens every month.I've first thought about an auto archive but it's not applied.
Thanks for your help!
Regards,
Delphine
- Maria Kang
Microsoft
Thank you, Delphine. Have you tried to going to Outlook on the Web and see whether meeting s are shown there? Could you try filing a ticket (Help > Contact Us > Talk to an Agent)?