Forum Discussion

Copper Contributor

Jun 26, 2017

Issue with group calendars deleting entries (past and futur)

Hi, We use an Office 365 group to manage meeting with our clients. Today, I've noticed that all past and futur calendar events were no longer in the calendar. Any idea of what happened? Meeting re...

Copper Contributor

Jun 29, 2017

Hi Maria,

We are using Outlook 2016.

We have only 1 group and all meetings, past and futur, have disappeared.
It happens every month.

I've first thought about an auto archive but it's not applied.

Thanks for your help!

Regards,

Delphine

Maria Kang

Former Employee

Jun 30, 2017

Thank you, Delphine. Have you tried to going to Outlook on the Web and see whether meeting s are shown there? Could you try filing a ticket (Help > Contact Us > Talk to an Agent)?

Delphine Demanet
Copper Contributor
Jul 03, 2017
Hello,
Yes I've check on the Web version and the problem is excatly the same.
Thanks
- Maria Kang
  Former Employee
  Jul 11, 2017
  Hi Delphine,
  
  There's a known issue where when group owner deletes meetings from the group calendar, meeting requests are still shown in the conversation tab with no indication that these got deleted. I'm wondering if your issue is affected by this one. Are you the group owner?
  - Delphine Demanet
    Copper Contributor
    Jul 13, 2017
    Hi Maria,
    I'm the owner of this group and I didn't delete any meeting.
    They just disappeared without any action from me.
    This happened twice, so we have decided to go back to the basic shared calendar.
    Which means that now members of this shared calendar do not receive anymore notifications but we need them.