Forum Discussion
Ravin Sachdeva
Microsoft
Sep 01, 2017Introducing 'Follow in inbox' and other improvements for managing group emails in Outlook
The latest set of updates for Groups in Outlook introduces new ways to manage the group emails you receive in your inbox. These updates are, in large part, based on customer feedback about the Groups...
Mark Campbell
Apr 05, 2018Copper Contributor
I am having this exact issue. I change the setting to 'Follow the Inbox' and it immediately goes back to 'Not Following'. I am an owner of the group.
Sohail Merchant
Apr 19, 2018Brass Contributor
Yes, I had to create a support ticket to resolve this. After few weeks of investigation it was fixed. Apparently, there is a members list behind the scenes and Owner wasn't included in that list. It will need to be fixed by the Engineering team. Hope this helps.
- Michael ArtzMay 29, 2018Copper Contributor
We aren't seeing this functionality as yet can you advise?
We really need it to work around team emails being forwarded to group email address and reverse. Unless there's a better solution in the meantime?