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Ravin Sachdeva's avatar
Ravin Sachdeva
Icon for Microsoft rankMicrosoft
Sep 01, 2017

Introducing 'Follow in inbox' and other improvements for managing group emails in Outlook

The latest set of updates for Groups in Outlook introduces new ways to manage the group emails you receive in your inbox. These updates are, in large part, based on customer feedback about the Groups...
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Jennifer Seitsinger's avatar
Jennifer Seitsinger
Iron Contributor
Sep 16, 2017
I read the article you shared. It was helpful and helped to clarify this but I still have some questions that I was wondering if you could clarify for me. In Groups if members are subscribed to a the Group will they receive Conversations in their Outlook inbox, or does this only apply to Outlook emails using the Group Name? (In my organization when a group is created it becomes part of the Email Global Directory ) Thanks for any clarification you can give!
  • Ravin Sachdeva's avatar
    Ravin Sachdeva
    Icon for Microsoft rankMicrosoft
    Sep 17, 2017

    Jennifer Seitsinger - thanks for your feedback.

     

    Can you please explain your question in detail?

     

    From what I understood, you're asking if a group message created from the inbox would be delivered to member's inboxes who are following the group in inbox.

     

    Answer is yes. Irrespective on how the email was sent to the group, whether from inbox or from the group shared space, the message would always be delivered to those member's inboxes who are following that group in their inbox.

     

    Let me know if this does not clarify your question.

    • Jennifer Seitsinger's avatar
      Jennifer Seitsinger
      Iron Contributor
      Sep 19, 2017

      My wording was a little confusing...probably becuase I'm a little confused...LOL!  I am wondering if a messaged sent from within Groups (a conversation) can be recieved in an email inbox.  We have some within our organization who don't want to check Groups for messages...trying to find the best way to meet the needs of everyone! Thanks for your responce!

      • Krish Gali's avatar
        Krish Gali
        Iron Contributor
        Sep 20, 2017
        Hi Jennifer, if the members of the group are following group conversations in their Inbox, the will get everything sent to the group in their Inbox, regardless of from the group space, or from Inbox and composing a message to the group. During group creation time, the group owner also has this option to set this so that all members are following the group conversations in their Inbox from the beginning. Of course, they get the choice to change this setting anytime based on their needs.
        Let us know if that clarifies. We can also get on a call if you have more questions.

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