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SabineKet's avatar
SabineKet
Brass Contributor
May 23, 2024

How to move an Email from a M365 Group Inbox to a other M365 Group Inbox in Outlook

We have replaced our public folders with M365 Groups in Outlook. For every customer project we create a new M365 Group and move the emails of the personal inbox to the M365 Group inbox. It has now happened that an email has been moved to a wrong Group inbox. It seems, that it is not possible to move this email from the Group inbox to another Group Inbox. Is this problem known and is there a suitable workaround availabe to handle it? Drag & Drop is not working in the Desktop-App or Web-App. 

M365 Groups
  • VasilMichev's avatar
    VasilMichev
    MVP
    May 23, 2024
    Afaik that's the expected behavior, this functionality has always been very limited. You can forward the message to the "correct" group/delete it in the current one.
    • SabineKet's avatar
      SabineKet
      Brass Contributor
      May 27, 2024

      Hello VasilMichev,

       

      thank you for your answer. It is unbelievable, that the Drag & Drop Function is not available in M365 Groups. That makes our workaround very uncomfortable. I don´t understand why Microsoft set the Public Folders eol and have no smiliar tool. We are really unhappy with the limitations of the M365 Groups 😞

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