Forum Discussion
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May 11, 2017How do you handle Groups / SharePoint / Teams creation
I've seen a few other posts that have brushed by this, but I'm curious how others handle this. It's really stressing me out as an admin because I like keeping things clean, however, I'm starting to t...
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May 15, 2017But do you guys have a training department and have you educated users prior to 365? My issue is lack of resources and no real Technical trainer / department at my organization and it makes it hard to educate without adding a lot of extra work to my plate on top of rolling things out :p.
Lillian Diaz
May 15, 2017Brass Contributor
Yes, I understand! Lack of resources are always a challenge. Although we have a talent development team,we are not engaging them for this. Instead, we decided to get a little creative (since we also faced limited resources) and we decided to go with the following training plan:
- (2) Open House Training (all-day). I have one resource that will support me with this and between the two of us we will make ourselves available to people all day in a conference room. People are welcome to stop by and we will help them get started with Groups, ask questions, etc.
- In-house "how to use groups" training video (recorded so that our regional IT partners champion groups in their regions).
- "Get Going with Groups" YamJam (every Wednesday in Yammer ask anything sessions)
- Group series publications in our intranet with links to SP Group resources. The articles include topics on: creating groups, best practices, security topics, best use cases. (Note: Our SP groups page includes videos, job aids, yammer embed for real-time questions etc).
I'm interested in hearing if others have used a similar training plan or something better I am definitely looking to improve the model as we move forward.
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Interesting. That looks doable and could be effective. Thanks for that :).