Forum Discussion

Iron Contributor

Dec 01, 2017

Faulty Office 365 Groups invitation mail?

At our customer, we have been able to invite people to existing Office 365 Groups by simply adding them in SharePoint to the "Site Members" - sounds pretty normal, right? Now here is the strang...

groups

Office 365 Groups

Ethan Li

Microsoft

Dec 04, 2017

Hi Pieter Op De Beéck,

If I understand correctly, at your customer's, you're adding members internal to your SharePoint Team Site, and you get the faulty email that is effectively missing the body of the email (i.e., see here).

Now I noticed that your "normal look" also doesn't have the conversation and calendaring modalities too, which means it might be a non-'standard' configuration. Could you confirm with us how that tenant's groups are configured here or via PM? I will send this off to our engineers to take a deeper look.

Thanks for reporting.

Pieter Op De Beéck
Iron Contributor
Dec 04, 2017
Hi Ethan, your assumptions are correct. Although, these users do have a license (E1) assigned, yet they have not been moved to Exchange Online yet. In the mean time, they should be able to collaborate within the Office Group (team site) without the option of being involved in Conversations or the group Calendar - that is fine.

I would only hope that these users would receive an "invitation" email with at least a link to the SharePoint team site.