Can't login to the Windows Phone Outlook Group app

Question

My wife can't login to the Windows 10 Mobile Outlook Group app. A message says something like her email isn't an Office 365 account. However, she has Office 365 Personal, in which she logs in with the same email @outlook.com.gr

Thanks for the help,

David

cfiessinger · Answer

Correct you will need an Office 365&nbsp;commercial subscription as stated here: https://support.office.com/client/f3b0f7cd-4aed-432d-a6a7-effcdf4a4386?ui=en-US&amp;rs=en-US&amp;ad=US

cfiessinger · Answer

1- yes while the app is the store for everyone to download, it requires a commercial service plan (for instance O365 familly plan won't work)
2- "Home" and "Business" plans are different and hence have different services and funcationality, more info here: https://products.office.com/en-US
3- We introduced the "Guest" feature last September: https://blogs.office.com/2016/09/08/introducing-guest-access-for-office-365-groups/ that will enable you to share calendar invites (via mail) with any email account (note I does not give you full access to your work calendar).

vasilmichev · Answer

That's a consumer subscription, they dont have access to (most of the) Office 365 functionalities. Just in case looping cfiessinger&nbsp;who might have additional info or will prove me wrong :)

david saber · Answer

Does that mean Outllok Groups are limited only&nbsp;to those who purchased the full Office 365 package?

david saber · Answer

Hello Christopher , thanks for the answer. However I'm a bit confused so I would need answers to more questions:- If I understand correctly, Outlook Groups are open to anybody, but the Outlook&nbsp;smartphone app is only open to Office 365 work or school account?- My wife has an Office 365 Personal account, doesn't that count as an Office 365 work or school account?- Is it possible to share a calendar with members of my group, including those without an Office 365 work or school account?Thanks,David

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Can't login to the Windows Phone Outlook Group app

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