Forum Discussion

MTSBob's avatar
MTSBob
Steel Contributor
Mar 13, 2017

Can't create new groups in Outlook 2016 desktop app

I'm global admin, and am able to create groups via the web interface, however, when  I attempt to do the same in Outlook 2016 desktop app (via the ribbon button "New Group") I cannot. The "Create Gro...
  • Jennifer Lu's avatar
    Mar 13, 2017

    Hi MTSBob and sorry that you have run into this issue with creating groups. I believe that this is a known bug that has been fixed in a subsequent build. In the meantime, I have made a service-side flighting update that should resolve this issue for you, if you close and reopen Outlook.

     

    Please confirm if this issue is resolved for you now.

     

    If you are still seeing this issue, can you clarify something for me? When you say "Office 2016 first release", do you mean that you are receiving Office 365 ProPlus client updates via First Release for Current Channel (Office Insider Fast)? You can verify this from the Product Information panel in Outlook: File > Office Account > panel on right hand side of screen.

     

    Thanks,

    Jenn Lu 

Resources