Forum Discussion
Copilot Protected - Work Account Issues
Well, figured it out. Once you sign out and sign back into https://copilot.microsoft.com in the Edge browser (if it wasn't already showing Protected), within several hours both the Copilot (preview) app and the Edge Copilot toolbar will update to show Protected. It is not immediate. It was anywhere from a 6 to 8 hour wait for us before it the app showed that it was Protected.
Well, figured it out. Once you sign out and sign back into https://copilot.microsoft.com in the Edge browser (if it wasn't already showing Protected), within several hours both the Copilot (preview) app and the Edge Copilot toolbar will update to show Protected. It is not immediate. It was anywhere from a 6 to 8 hour wait for us before it the app showed that it was Protected.
rmoat
I was having a similar problem:
- Login to https://copilot.Microsoft.com web site (in Edge browser) with work email account: Showed protected
- Simultaneously, Launch Edge Copilot (pushing the Copilot button in Edge), did not show protected, and did not show anywhere where I could log in
- Simultaneously, Launch Windows Copilot (pushing the Copilot Preview button in the Windows taxk bar), did not show protected, and did not show anywhere I could log in.
When I would log out of the browser alone, I didn't see positive results. But you posting here inspired me to go to https://account.microsoft.com, click "sign out of all devices", and now it works! Thanks for the assistance.
