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Nils_Re's avatar
Nils_Re
Copper Contributor
Feb 05, 2024

Copilot for Microsoft 365 is not working on Terminalserver RDS

Hi,   i´m trying to install/configure Copilot for MS365 on an Terminalserver. All Requierements from MS Docs are ok, on Clients it´s works fine. I already checked Policies, Configuration also do a...
REB-Engineer's avatar
REB-Engineer
Copper Contributor
Mar 12, 2025

Copilot doesn’t work on RDS since the copilot licensing is user based so the device based licensing does not work for sure! 

 

  • JCMCN2025's avatar
    JCMCN2025
    Copper Contributor
    Mar 13, 2025

    We aren't using device-based licensing on our RDS, we are using user-based licensing with "shared computer activation"

  • tylderlurden's avatar
    tylderlurden
    Brass Contributor
    Mar 13, 2025

    This is not correct. 

    RDS does not automatically equal device-based Office license.

    Device based.

    https://learn.microsoft.com/en-us/microsoft-365-apps/licensing-activation/device-based-licensing

    Shared Activation.

    https://learn.microsoft.com/en-us/microsoft-365-apps/licensing-activation/overview-shared-computer-activation

     

    RDS\Citrix requires shared activation.  Microsoft 365 apps with shared computer activation is user-based licensing.

     

    Here is a reddit for more understanding. 

    https://www.reddit.com/r/Office365/comments/ghs3x6/shared_computer_activation_vs_device_based/

     

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