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Nils_Re's avatar
Nils_Re
Copper Contributor
Feb 05, 2024

Copilot for Microsoft 365 is not working on Terminalserver RDS

Hi,   i´m trying to install/configure Copilot for MS365 on an Terminalserver. All Requierements from MS Docs are ok, on Clients it´s works fine. I already checked Policies, Configuration also do a...
ArieVanB's avatar
ArieVanB
Copper Contributor
Mar 20, 2024
Hi Nils.

Was this solved at your TS 2019? We've got the same issue here.
Cheers
-
Arie
  • Andrey_Sherman's avatar
    Andrey_Sherman
    Copper Contributor
    Mar 28, 2024

    ArieVanB Looks like Copilot does not work with the shared computer licensing that is required for RDS.

    From Microsoft:

    Copilot‎ is not available on shared devices where a device-based license for ‎Microsoft 365 Apps‎ is used rather than a user-based license.

     

    Hope they will remove the restriction although it might not be possible from global setup standpoint. 

    • ArieVanB's avatar
      ArieVanB
      Copper Contributor
      May 27, 2024

      Andrey_Sherman We switched Office language to English in stead of Dutch. That did it.

      • Andrey_Sherman's avatar
        Andrey_Sherman
        Copper Contributor
        Jun 01, 2024

        ArieVanB I am in US, so I believe our office language is english as default. Are you saying that you can now use copilot in Terminal Services environment? Which server 2019 or 2022? It still does not work for me and based on the article I posted I thought that Microsoft does not support it. If they do, it is great news, just need to figure out how to make it work then. Thank you

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