Forum Discussion

Copper Contributor

Apr 20, 2018

Unable to activate Office 365 ProPlus E3

We are currently running a Windows 10 trial with some users from our business and some users are unable to fully activate their Office 365 E3 ProPlus Office 2016 license on their computers. When sign...

Carlos Gomez

Former Employee

May 09, 2018

Hi,

Have you tried creating this registry key:

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity]
"DisableADALatopWAMOverride"=dword:00000001

For your referece - https://support.microsoft.com/en-us/help/4025962/can-t-sign-in-after-update-to-office-2016-build-16-0-7967-on-windows-1