Forum Discussion
Teams Posts & Files Tabs - making Files Tab as the default AND Renaming the General channel
You might not like my style, but I sincerely hope you get the point.
Kind regards!
Maurits_Mes You have exposed yourself as coming up a little short. People have different requirements and use these services for different purposes. Someone with a lot more experience than you can say that making the Files tab appear as the default will make working with this product that little bit better.
Maurits_Mes Rigidity to your style doesn't make sense. UxD 101: software should align to customer, not customer align to software. I align my advice to my customers' individual style. Microsoft should allow for customization—why would that be a problem?
- You edited your message. Answer: to “force” people in a positive way to use the Channel conversations and files. If you allow this customization customers will skip to the files directly and the Posts will die a lonely death… because people will fall back in old, bad habits. Collaboration in Teams is about chat, files and apps. When you remove 1 of those, the core value of the entire platform is gone.
Tip: dont just answer the primary question of your customers, but explain them how to use Teams in a correct way and guide them in this change. That Will result in more efficient communication and collaboration.
Good night.If something winds up dying a 'lonely death' then maybe people don't need it? We do need to take advantage of features we might not quickly adopt. I just finished migrating an organization's files to Teams. I could see that people tend to keep processes the same; they don't stretch, try out a new feature, and possibly find a more efficient way to work. But, if because a feature is moved over one tab, it is now ignored, what is the likelihood that it was being ignored already? While I was training groups, I had many, many staff ask me if Files could be the first tab. They would like one less click. Multiplied by every day accessing those files multiple times. The reality of change is that people have to lead. We have to show them why they should always start with Posts. To be honest, I don't have that great a reason to.
- Ah c’mon! Then atleast motivate why it doens’t make sense to you. I would love the debate 🙂
Well, this isn't a debate forum. If you aren't having this issue nor care about it (edit to explain, "it" being the implementation of files as a default tab), then why are you still here? Please move on.
