Forum Discussion
Student can't access their class notebook
Hi Diane,
Has he ever been successful with accessing your Class Notebook before? And just recently not be able to access his work? Have you tried the https://support.office.com/en-us/article/Fix-the-Content-Library-when-people-lose-access-in-Class-Notebook-6048b79b-bc31-453e-8af1-1ad2de6d03d1?
Hi,
Yes, he had access to his notebook all year and suddenly lost it. I tried Microsoft class notebook fix and it didn’t work. What finally resolved the issue was changing him to am owner in his Team and then switching him back to member status. I’m guessing it forced the permissions to reset. Thanks for trying. Diane
Sarah Chao wrote:
Hi Diane,
Has he ever been successful with accessing your Class Notebook before? And just recently not be able to access his work? Have you tried the https://support.office.com/en-us/article/Fix-the-Content-Library-when-people-lose-access-in-Class-Notebook-6048b79b-bc31-453e-8af1-1ad2de6d03d1?