Student can't access their class notebook

I have been using Class Notebook for two years. I have a student in one of my five sections who can only view the welcome section of his science notebook. When I go into his notebook from my end, a...

Sarah Chao

Copper Contributor

Nov 24, 2017

Hi Diane,

Has he ever been successful with accessing your Class Notebook before? And just recently not be able to access his work? Have you tried the https://support.office.com/en-us/article/Fix-the-Content-Library-when-people-lose-access-in-Class-Notebook-6048b79b-bc31-453e-8af1-1ad2de6d03d1?

Diane Flynn

Copper Contributor

Nov 25, 2017

Hi,

Yes, he had access to his notebook all year and suddenly lost it. I tried Microsoft class notebook fix and it didn’t work. What finally resolved the issue was changing him to am owner in his Team and then switching him back to member status. I’m guessing it forced the permissions to reset. Thanks for trying. Diane

Sarah Chao wrote:

Hi Diane,

Has he ever been successful with accessing your Class Notebook before? And just recently not be able to access his work? Have you tried the https://support.office.com/en-us/article/Fix-the-Content-Library-when-people-lose-access-in-Class-Notebook-6048b79b-bc31-453e-8af1-1ad2de6d03d1?

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Student can't access their class notebook

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