Servicing Monthly Enterprise works somewhat

Hi Pal,

I would recommend checking a few conditions first: Go to the Servicing Profile, tab "device", create a custom filter to show devices in status "Not started" only. Once the list has loaded (this should be your ~350 stuck devices), open the details pane for 5-10 of them and verify three things:

- Last seen: Has the device been online after the last patch Tuesday? If not, there is no way those devices could receive update commands from the service.
- Version: Are those devices at least on version 2008 for Office? This is the minimum version we need for Servicing Profiles. If devices has been downgraded/rolled back, they might be on too low versions.
- Free storage: Does the devices have at least 5GB free disk space (assuming you did not change the free disk threshold)?

I would check for these three things on a couple of devices. If you have devices which passes all three checks, please use the in-page feedback button to reach out to us, mentioning this conversation.