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Andrew Matthews's avatar
Andrew Matthews
Copper Contributor
Apr 08, 2020
Solved

Office ProPlus self-install does not include Teams

Despite the Admin settings being configured to make the Monthly Channel available to users, the version of MS Office ProPlus available to install by end-users at portal.office.com still includes Skyp...
  • Brad Corob's avatar
    Brad Corob
    Apr 09, 2020

    Andrew Matthews have your users restarted the device after installing Office?  Per the documentation, Teams install is not complete until the next logon:

     

    To complete the installation of Teams on new or existing installations of Office 365 ProPlus, either restart the device or have the user log off and log back on.

ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Apr 10, 2020
I can confirm there is no mention of Teams and no visible logo as well. However, during the installation you can see the Teams logo next to the other applications. Not the best end-user experience though, as already pointed out.
JohnForth's avatar
JohnForth
Brass Contributor
Apr 16, 2020

ChristianBergstrom 

Do you have Teams in your XML file that's used for Install? Visit config.office.com and set up a new XML, if my best suggestion.  Then use ODT to Install or your favorite software deployment method. 

 

 

 

  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    Apr 16, 2020

    JohnForthHello and thanks for your reply. As the subject shows this topic was about "self-install" from the portal where the end-user do not see the Teams logo before initializing the installation (only visible during the installation). I just confirmed the behavior that Andrew Matthews experienced.

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