Forum Discussion

omoorej's avatar
omoorej
Copper Contributor
Nov 19, 2021

Paused Servicing Profile appears to still be applying

  I'm new to M365, so forgive me if this is obvious to others here.   I had a Monthly Enterprise Servicing Policy running that was pushing out 64-bit Office to my users, but we discovered too late...
manoth_msft's avatar
manoth_msft
Icon for Microsoft rankMicrosoft
Nov 19, 2021
Jim, can you please reach out to us through the feedback feature? Go to the Servicing Profile page (https://config.office.com/officeSettings/serviceprofile), hit "give feedback" in the upper right hand corner and submit feedback regarding the profile not being paused. Add your email as well, so we can get in touch with you.
  • omoorej's avatar
    omoorej
    Copper Contributor
    Nov 22, 2021
    HI Martin,

    I have provided feedback as you requested.

    I have also targeted this policy at a dummy group, to try and restrict its impact, even though it is paused, but it looks like it is still applying to devices that it had previously updated.