Forum Discussion
Outlook search not working properly in shared mailboxes
We have people using shared mailboxes, their outlook is in cached mode for the main inbox but for shared mailboxes the cache is off. When they try to search in a shared mailbox, they are getting diff...
From my observations - this issue is created when switching to the 'Try the new Outlook' and then switching back.
Recreating the profile (not duplicate) does appear to fix this... but don't use the 'Try' feature again!
One of my machines fixed itself after a weekend and the shared mailbox seemed to have reset itself (opened blank and empty, then slowly repopulated) but I cannot find a way to force this fix on another affected machine.
