Forum Discussion
Outlook search not working properly in shared mailboxes
We have people using shared mailboxes, their outlook is in cached mode for the main inbox but for shared mailboxes the cache is off. When they try to search in a shared mailbox, they are getting diff...
Most of time it's seems, Cache Mode is not working fine with the Shared mailbox cases, That's the reason Microsoft recommend the Disable cache mode for the Shared mailbox.
For the quick resolve you can tried to delete your profile and re-create it. If the problem still persists you can check this article http://kb.naturalnetworks.com/article/outlook-2016-search-function-not-working-on-shared-mailboxes-536.html
For the quick resolve you can tried to delete your profile and re-create it. If the problem still persists you can check this article http://kb.naturalnetworks.com/article/outlook-2016-search-function-not-working-on-shared-mailboxes-536.html
ElbertGrace the link given is no longer active. Do you have another link with the workaround?
