Forum Discussion
Outlook 2016 not available to set as default mail app
hello, we have a new Surface with Windows 10 and Office 365 E3 account and yet we're unable to go through the default app settings and select Outlook. She's able to open Outlook and use it directly but links to open new mails are using Mail. The only mail app showing is the default Mail app. Any suggestions?
11 Replies
Open Outlook.
On the File tab, choose Options > General.
Under Start up options, select the Make Outlook the default program for E-mail, Contacts, and Calendar check box.
Click OK.
https://microsoftofficesupport.org/outlook-support/
Give a look at this article: https://www.slipstick.com/outlook/outlook-not-recognized-default-email-client/
Does it help?
- I had a similar problem but with Outlook 2013. Running the repair fixed it. Thank you.
This worked! All we had to do was a quick repair of office and it started showing up again! thanks!
- Open Control Panel and search for Default Programs.
- Select Set Default Programs link.
- Choose Microsoft Outlook from the list of programs.
Click "Set this program as default".
https://media.slipstick.com/images/set-outlook-as-default.png
Repair Office installation
If the affected program was installed after Office, try repairing the Office installation.
- Open Control panel, Program and Features
- Find and select your Office or Outlook installation
- Click Change
- Select Quick Repair then click the Repair button. (In older versions of Office, the option is called Repair.)
Try this once again if you are not able to resolve then you may try their https://officeerror.com/ blog this is not Microsoft Website but they listed resolvable steps.
We will give those a try. Thank you so much for your response!
