Forum Discussion
45support
Feb 07, 2022Copper Contributor
Our email domain is associated with a tenant we don't have access to - help please
We are in the process of moving from on-premise Exchange to Exchange Online. We already have a tenant owned by our company and everyone has a subscription to Office 365 applications. The problem is n...
VasilMichev
Feb 08, 2022MVP
Try the "takeover" methods outlined here: https://docs.microsoft.com/en-us/azure/active-directory/enterprise-users/domains-admin-takeover
If those cannot help, open a support case and work with the engineer to verify ownership.
If those cannot help, open a support case and work with the engineer to verify ownership.
- 45supportFeb 08, 2022Copper Contributor
Thanks. I have tried both the internal and external takeover options, and both fail. What's the best way to open a case with Microsoft?