Forum Discussion
OneNote Web Clipper for Edge no longer working on sites it used to do
I am really fond of OneNote Web Clipper. It is *the* extension I can not live with! Strangely enough, many sites where "article" mode used to work perfectly - such as news at bbc.com - now it struggles for a long time and then reports that "something went wrong". Even "bookmark" mode fails the same way.
And no matter how hard I strive my best to try again and again, no luck, it rarely changes the "Sorry Dave, I can not do that!" answer. Interesting enough, I noticed when I open the desktop app (OneNote for Windows 10) many of the so-called failures are stored there - perhaps missing one or other picture.
Clue: I have recently upgraded to the so-called new Edge - so this is not exactly the very same extension I used to have. I did try on different computers with my MS account with the same results.
Any ideas?
Some personal conclusions:
1. What really matters is the size of each section and not the overall size of the notebook. As a remainder, a notebook is divided in sections and each section holds many pages. In my case, the problem was with the amount of pages/figures inside a given section. Creating a new section inside the very same notebook solved my problem with OneNote Web Clipper.
2. For backup, there is a way (now ?) to do that: OneNote Web Exporter / Importer:
Export and import OneNote notebooks . And yes, this is for OneNote for Windows 10 - not the late OneNote 2016.
8 Replies
I have just tried with a brand-new OneNote notebook and it works perfectly for the same sites I was facing problems. It seems to me I have reached some sort of upper limit. See https://docs.microsoft.com/en-gb/archive/blogs/onenotedev/onenote-api-calls-fail-with-a-large-number-of-items-in-a-sharepoint-document-library .
Nevertheless, I firmly believe that a dedicated error message could have been used to guide user through the solution.
Thanks for reading.Unless you are storing your OneNote notebooks from a SharePoint server, the article you linked to is not the cause of your issue. In a past life, I designed and managed large SharePoint document libraries in a corporate environment. In your post, you didn't mention the environment you were in. I am presuming that your OneNote notebook is that of an individual and not part of a large SharePoint document library.
Hi TrafGib ,
You are totally right! The link I have mentioned is indeed a limit from SharePoint itself. Thanks for bringing that to my attention!
My environment? Two computers running Windows 10 Pro + OneNote for Windows 10 - in addition to online access. And although I have already used OneNote for iOS (iPad and iPhone), I am no longer using them. As you may guess, no SharePoint neither Teams.
Some sizing information:
- OneNote database size (as seen on OneDrive online\Documents folder): 2.87 GB.
- OneNote Uploads folder: 593 MB.
- Number of Sections: 35
Some estimations:
- Largest section: 25 pages shown at once X 23 scroll down = 575 pages (hehehe!)
- (Remaining sections) X (Estimated amount of pages per section) = (35 - 1) X (20% of largest section) = 34 X (20% x 575) = 3910
- Total number of pages (estimated) = 575 + 3910 = 4485 pages.
Other info:
- Number of Sections on To Be (automatically) Deleted: 53 (some really quite old)
- Number of Pages on To Be (automatically) Deleted: 25 pages shown at once X 34 page down = 850 (indeed, some pages from Gutenberg printing era!)
If these were info from a single Word document, yes, it would be problematic file. But, for a database-centric solution, it seems not large enough to be a problem. Nevertheless, a brand-new Notebook is fine. This one, is slower and slower - and failing.
I reset the OneNote for Windows 10 on both computers yesterday and "forced" syncing. It has been more than 12 hours and it has not finished yet!
- Yes, this is correct.
