Forum Discussion
OneNote application not launching/opening (android)
Not sure if this helps anyone, but I've figured out what seems to trigger this issue on my Samsung Galaxy Note 8, and that's using the "Close All" function on the App Switcher (press bottom-right button to open App Switcher, then press "Close All" button at bottom middle).
It does NOT do this if I do either:
- Use the App Switcher to JUST close OneNote
- Use the "Sticky Note" workaround documented elsewhere in this thread before doing Close All
I typically do use Close All once or twice a day just to close my usual twenty dozen open apps and start fresh, but I guess maybe that's not such a great idea.
Update: I take that back - it looks like it CAN happen after using the App Switcher to close OneNote only. Just... not every time, as seems to be the case so far with "Close All".
- summatixOct 13, 2021Copper ContributorI'm having the same problem. I installed an older version and everything is working normally again. I've disabled automatic updates for OneNote for now. While I wait for Microsoft to fix the app I'll continue to use the older version of the app.
- myTechieRyanOct 13, 2021Copper ContributorThanks so much summatix, that seems to be working for me.
Haven't been testing for long, of course.
Notes for others:
(you do this entirely at your own risk)
I also used APKPure as summatix suggested;
searched for OneNote, clicked on the result;
selected the August release and the arm64 architecture version (other versions https://itechify.com/2016/07/13/identify-correct-architecture-for-android-apk-arm-arm64/);
Stopped and uninstalled OneNote from Android settings;
Installed the new (older) version from my downloads folder - had to allow install from this location in Security settings;
Before running the app - I went into Google Play, searched OneNote, clicked on the onenote result, and then went into the menu (3 dots) and disabled "enable auto-update"
Have used the Android "close all" button, shut onenote, reopened a few times - so far, so good.- Ryan_12Oct 18, 2021Brass ContributorHi MyTechieRyan, I just noticed that I posted pretty much the same info as you, but the long drawn version. Thanks of posting the TL;DR version. Cheers, other Ryan. : )
- Ryan_12Oct 13, 2021Brass ContributorThanks for sharing. That's not a bad idea. How did you go about installing an older version of OneNote on Android for Samsung Galaxy S8/9? What version works?
- summatixOct 13, 2021Copper Contributor
I used an alternative app store. Specifically I used APKPure. I installed the version published on August 12th. The version published on September 8th is the one that is broken.