Forum Discussion
SehreenJ
May 11, 2020Copper Contributor
OneNote application not launching/opening (android)
Hi everyone, A couple of days ago, my One Note andorid application was opening just fine, however, I have noticed since yesterday that the application simply doesn't launch and remain stuck on th...
myTechieRyan
Sep 17, 2021Copper Contributor
This issue started for me about 10 days ago (7/9/2021). I tried clearing cache, restarting the app, restarting the device, etc. though that only resolved the issue for one use of OneNote, at which point the process needed to be repeated.
I uninstalled and reinstalled OneNote, same problem.
As I use OneNote extensively for work and personal - when I am away from my laptop, I access it on my mobile dozens of times an hour.
I couldn't be restarting my phone every time I needed to access OneNote.
So I resorted to a factory reset of my Galaxy S8, running Android v9.
Sadly, the issue has persisted, as described here by everyone else.
Hawaii_Mark's suggestion of switching to the 'sticky notes' tab before closing does work and is a useful workaround. Thanks Mark.
Hoping Microsoft fixes it soon though... as I don't always remember to switch (and shouldn't have to).
I uninstalled and reinstalled OneNote, same problem.
As I use OneNote extensively for work and personal - when I am away from my laptop, I access it on my mobile dozens of times an hour.
I couldn't be restarting my phone every time I needed to access OneNote.
So I resorted to a factory reset of my Galaxy S8, running Android v9.
Sadly, the issue has persisted, as described here by everyone else.
Hawaii_Mark's suggestion of switching to the 'sticky notes' tab before closing does work and is a useful workaround. Thanks Mark.
Hoping Microsoft fixes it soon though... as I don't always remember to switch (and shouldn't have to).