Forum Discussion
OneNote application not launching/opening (android)
Hi everyone, A couple of days ago, my One Note andorid application was opening just fine, however, I have noticed since yesterday that the application simply doesn't launch and remain stuck on th...
It happens several times when I try to open onenote on my cell phone with android 9. Every time I have to clean data and cash of Storage. How can I solve the problem permanently
Hi Hamid_salari, I think I found a work around. Go ahead and Clear Data so you can start Onenote. Before you close Onenote click on the Sticky Notes button then close Onenote. Onenote will now open normally. If you forget to click on the Sticky Notes button Onenote will break and it wont start again. When this happens you'll need to Clear Data to get Onenote started. I use Onenote everyday and something changed last night. This is a little upsetting.
- Thanks Hawaai_Mark. Your graceful, yet sticky, exit will keep me limping along until they patch it. I was starting to feel like I was the only one on Earth with this exact problem. I too use OneNote everyday, mostly for my business, and this bug was a total thorn in my side. Coffee is on me. Cheers.
- Hello Ryan_12,
I love your sticky note reminder to yourself about closing the OneNote app from the sticky notes screen. Lol :rolling_on_the_floor_laughing:
Just so you know. I have a Samsung Galaxy Tab S6 Lite (SM-P615) tablet, with Android 11, One UI 3.1. OneNote opens and closes, from any screen (notebooks and sticky notes) without any problems at all. OneNote on my PC also works fine.
I also have a Samsung phone, similar to yours, which has the OneNote problem. My phone is a Samsung Galaxy S8 (SM-G950F) with Android 9, One UI Version 1.0. I am also from Ontario but live in Europe.
It would be interesting to know if the other people who are having the same OneNote issue are also having the problem on a phone with Android 9.
Or maybe it's just Canadians with Samsung phones with Android 9 who are struggling with OneNote - all of a sudden. lol- Samsung galaxy s8, android 9 - yep, I have this onenote problem and yes the sticky notes workaround works around it!
- Mark, you are a genius. Thank you. This fixed it for me - have you tried this Hamid_salari?
- This morning my Onenote is working again. I don't need a work around anymore. It looks like something change again last night. Maybe the solution to the problem is to wait a few days and it will fix itself.
- to Hawaii_Mark....Sadly not for me. still broken 😞 Your Sticky Note solution is the only thing which works
- Great. It works! Thnx alot for solution
- Mark, love yr Sticky Notes hack. It was really frustrating having to reinstall the app every time I accessed OneNote. Unfortunately Microsoft has not addressed the problem (as far as my android phone is concerned)
Ivan_dxb still not working for me on older tablet....is it possible that it is only working on android 11?
- Hello
I have a Samsung Galaxy S8 phone, Android version 9. Since the Microsoft fix, mid November, the app is working again for me.
I was having this problem only on that phone.
I did not have the problem on my tablet with Android version 10. My tablet was upgraded to Android 12. I still don't have this problem on my tablet with Android 12.
I hope this little bit of information helps
Kathleen
