Forum Discussion
SehreenJ
May 11, 2020Copper Contributor
OneNote application not launching/opening (android)
Hi everyone, A couple of days ago, my One Note andorid application was opening just fine, however, I have noticed since yesterday that the application simply doesn't launch and remain stuck on th...
Abigail05
May 11, 2020Brass Contributor
This is a known issue on OneNote for Android.
You should uninstall the aspp and then reinstall it.
That would solve the problem.
It solved the error for me the last time.
I hope this response help you!
Regards.
SehreenJ
May 12, 2020Copper Contributor
Hi Abigail05
Thank you for the reply and suggestion.
Before uninstalling, I wanted to try 'Clear Data' option (Long press on App icon -> App Info -> Clear Data), and it surprisingly worked.
Regards,
Sehreen
- donna_h1966Sep 12, 2021Copper ContributorHi, if you uninstall then reinstall, does your note already saved remain? I dont want to do this incase I lose the saved notes, but at the same time I cant get into them anyway. Any advise or experience is appreciated