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matsis1234's avatar
matsis1234
Copper Contributor
Apr 28, 2021

OneNote 365 on Win10 crashes every time I try to search the whole notebook

This issue started about a month ago.  Before that, I had no issues with searching the notebook.

I can search a page without problems, but if I try to search the whole notebook, it now crashes every time, as soon as I go to enter the 3rd character in the search field.

 

Below is what I've tried and none of these steps worked:

 

- Rebooted computer many times.

- Cleared OneNote's cache

- Re-indexed OneNote

- Uninstalled and Re-installed OneNote.

 

I rely heavily one OneNote for all of my notes and case studies at work. This is a major issue for me.

It's time consuming trying to figure out which page I need to go to to search the page which does work.  The search function always worked fine until recently.

 

Any ideas?

 

Thanks, Pam

 

  • fcavarretta's avatar
    fcavarretta
    Copper Contributor

    I have exactly same problem. Fresh reinstall of windows 10 pro, and office 365. OneNote crashes in search. Was working on same machine last week; works on my other machines. Weird... matsis1234 

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