Forum Discussion
ZayChaud
Jun 11, 2021Copper Contributor
One Note 2016 syncing issue
Hello, Only one of my notebooks in onenote is not syncing. All others are working. It trys to sync, shown in the green progression box, but does not complete. It crashes if left syncing for 10 mi...
Allan_Clarke
Jun 23, 2021Iron Contributor
If you right click a page entry (in OneNote, the right hand list, in the Windows version, left hand side) you will see an option to see "Page Versions". Select this and you'll see a list of all versions of that page. Take a look at each page and see if you can spot any issues. It may take some time as you need to check every version of every page but if one fails to open or looks dodgy then that page may be corrupt. If you the delete that page (thus removing the corrupted page) you may find sync then works.
ZayChaud
Jul 20, 2021Copper Contributor
Thank you for both your responses. I tried to implement your suggestions but unfortunately, syncing is still not working. Any other suggestions before cancelling my office 365 subscription? Appreciate it. Allan_Clarke, @Kotus-Tech365
- Allan_ClarkeJul 21, 2021Iron Contributor
ZayChaud - I searched the error codes you mention. Found the following. May help, may not, hopefully it does. Also the suggestion of rebuilding you whole Note Book is a good idea if you have the time!
Fix issues when you can't sync OneNote - Office Support (microsoft.com)
- Kotus-Tech365Jul 21, 2021Brass ContributorDid you try creating an entirely new notebook and copy-pasting the notes?