Forum Discussion
gtmccann
Aug 24, 2020Copper Contributor
offline notebooks will not sync
All my notebooks appear to be offline only and will not sync. Notebook icon has a triangle in the bottom left corner and each note says "saved offline(error)". I've tried to sync all notebooks. I lo...
- Aug 24, 2020
gtmccannHi, this is not uncommon with OneNote. Continue attempting to sync the notebooks, give it a few hours and come back later if needed.
If the problem persists and you cannot get the notes to sync then create new Notebooks and use the copy/move to function to copy your old broken notes to the new location. This is the only certain method to fix this issue,
Kotus-Tech
Aug 24, 2020Iron Contributor
gtmccannHi, this is not uncommon with OneNote. Continue attempting to sync the notebooks, give it a few hours and come back later if needed.
If the problem persists and you cannot get the notes to sync then create new Notebooks and use the copy/move to function to copy your old broken notes to the new location. This is the only certain method to fix this issue,
gtmccann
Aug 25, 2020Copper Contributor
Kotus-Tech Thank you. Creating a new notebook and moving is working. Appreciate the help!
- Kotus-TechAug 25, 2020Iron Contributor
gtmccannGlad to hear it, all the best!