Forum Discussion

Copper Contributor

Apr 08, 2020

Solved

Office ProPlus self-install does not include Teams

Despite the Admin settings being configured to make the Monthly Channel available to users, the version of MS Office ProPlus available to install by end-users at portal.office.com still includes Skyp...

Brad Corob
Apr 09, 2020
Andrew Matthews have your users restarted the device after installing Office? Per the documentation, Teams install is not complete until the next logon:

To complete the installation of Teams on new or existing installations of Office 365 ProPlus, either restart the device or have the user log off and log back on.

Brad Corob

Microsoft

Apr 09, 2020

Andrew Matthews have your users restarted the device after installing Office? Per the documentation, Teams install is not complete until the next logon:

To complete the installation of Teams on new or existing installations of Office 365 ProPlus, either restart the device or have the user log off and log back on.

Andrew Matthews
Copper Contributor
Apr 09, 2020
Brad Corob Thank you, you're correct - the user does get Teams after a reboot in this fashion. But this is a terrible end-user experience! The Office 365 portal where the user goes to trigger a self-install of ProPlus still shows the Skype logo and makes no mention of Teams!
- ChristianBergstrom
  Silver Contributor
  Apr 10, 2020
  I can confirm there is no mention of Teams and no visible logo as well. However, during the installation you can see the Teams logo next to the other applications. Not the best end-user experience though, as already pointed out.
  - JohnForth
    Brass Contributor
    Apr 16, 2020
    ChristianBergstrom
    Do you have Teams in your XML file that's used for Install? Visit config.office.com and set up a new XML, if my best suggestion. Then use ODT to Install or your favorite software deployment method.