Forum Discussion
Allan_Clarke
Aug 20, 2019Iron Contributor
Office Apps on Android
Hi,
Looking for some assistance with Office Apps on Android Phone (Pixel 3) please. All of a sudden apps such as PowerPoint, Power Apps, Power BI & Word etc., when opening them, are asking for a p...
BlackOxTaurus
Sep 09, 2019Copper Contributor
Try changing the password for the Office Account. When having this issue I noticed there was never a prompt to enter a password. It would ask to confirm account that would be pre-populated with my email address and after hitting next it would proceed to an error message. I changed my password on another device and when trying again was asked for the password, logged in successfully. Allan_Clarke
Allan_Clarke
Sep 09, 2019Iron Contributor
BlackOxTaurus- my problem suddenly disappeared without me doing anything! Suspect a back end issue somewhere 🙂 Thanks for the tip though, will keep it to hand incase I get the issue again.