Forum Discussion
Office Applications Closing/Crashing at Random
A little further information, we are seeing this on a system that just had a crash occur:
"The description for Event ID 12117 from source Configuration Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Applying changes to [ScopeId_B0008DD4-DBC2-479D-AD8E-DAD4A8D2D656/Application_59db792b-eb58-48b6-8c48-a1c715bce24a 3] caused termination of following processes:
<processdetailslist><process name="OUTLOOK.EXE" friendlyname="Microsoft Outlook" processpath="C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE"/></processdetailslist>"
MicrosoftJon Ostroushko Can you post the crash event details too. There will usually be an Event 1000 and Event 1001. If you have Event 1001 please post it or if not the Event 1000. The Outlook Escalation Team has gotten a couple cases with crash issues and investigating. If I get any updates from that I will post back. The cases in escalation were for Semi Annual channel.
This is also common in two support cases:
Event 1000
Add-in execution error. Outlook crashed during the 'Open' callback of the 'ItemEvents_10' interface while calling into the 'Microsoft Teams Meeting Add-in for Microsoft Office' add-in.