Forum Discussion
Jon Ostroushko
Jun 25, 2019Brass Contributor
Office Applications Closing/Crashing at Random
We have a pretty widespread issue with Office applications crashing/closing at random. The application will close without warning or any error message popping up and does not re-open. You have to man...
PaulvanderKroon
Mar 31, 2021Copper Contributor
Jon Ostroushko I have the same issue on my office laptop. Each workday between nine and 10 in the morning all my active office apps crashes. That includes outlook, word, excel and powerpoint. It happens only once a day. When I look in the Windows log books I see a message from Configuration Manager that event id 12117 cannot be found. I tried several solutions, including office repair, but sofar without succes. Even uninstall and install of Microsoft Office doesn't help to solve the problem. The laptop works with windows 10 and office 365. Have someone any suggestion for me?
- hansleroyApr 01, 2021Iron ContributorHi,
I see other mentions of problems involving black rectangles, vibrating screens etc, and they make me think there is a problem with a graphic driver on some machines.
Could you try updating Windows and the drivers on your machine?
Kind regards
Hans